12 Step Gold


All the items I sell are designed to help celebrate our recovery. I have been involved in life as a celebratory series of events for almost 30 years, I see no reason not to keep going for another 30. Making, designing and selling these items is one of the major reasons I have been able to stay focused and centered in my recovery. Most of the people I come in contact with are on the path of being better people. Imperfectly perfect as we all seem to be.

If I make a mistake I will try to correct it. If you make a mistake I will try to help you correct it. This is a business built and run by people who do a good job. The operative word is people and all the foibles that includes.

Thank you for your interest and patronage, Wholesale accounts are available. 12stepgold@gmail.com

 

 

 

Frequently Asked Questions

Frequently Asked Questions:

1) When will my order be shipped?
The next business day unless it is a special order. *** These items include custom dates, special orders of any kind, non stock or special order numerals, custom ring order sizes.

2) Are the jewelry items plated?
No, all the jewelry items are either solid 14k gold, 10k gold, Sterling Silver or brass.



3) How will I know if the item I ordered is out of stock?
Generally you will be notified by email within one business day if the item is out of stock.

4) What is the warranty on my purchase?
30 day warranty on all retail purchases.*** (not for special orders)

30 day no questions asked, full refund upon receipt of an unused, undamaged stocked item.

After 30 days a store credit may be issued upon our discretion.

*** Special order items have a 90 day warranty against manufacture defects but are not returnable.

*** These items include custom dates, special orders of any kind, non stock or special order numerals,

custom ring order sizes.

5) When will I get my item?
Most orders ship USPS The approximate in transit times follows:

Domestic First Class mail, takes 2-6 business days.

Domestic Priority Mail, takes 2-4 business days.

Domestic Express Mail, takes 1-3 business days.

International First Class Mail, takes 5-10 business days.

International Priority Mail, takes 3-8 business days.


The transit times are variable because of the occasionally imperfect service by the USPS.

We will do our best to ship in a timely manner, then it is out of our hands.

6) Who will pay the duties for international shipments?
You will be responsible for all duties and taxes.

7) Is there any mention of recovery programs on the packaging?
There is no mention of any anonymous programs on the package, the return address on the package is .